If it’s to turn up a circuit I would say try these:
I turned up BGP with Anthony once: firstname.lastname@example.org
And the next circuit I had to turn up I was stuck in a hurricane too, reached back to him, was away but was redirecting to his manager: email@example.com
I got a reply back within an hour that someone would take care of me and 2 hours later everything was resolved.
I can’t wait for the day I have to call in a circuit down…