Any Qwest routing engineers?

I hate doing this, but I'd appreciate it if someone who can look at routing issues inside AS209 would contact me. We're not a customer, but one of our customers noticed they (actually, our whole network) couldn't reach one of your multihomed customers. Traces stop at

Rerouting the traffic to avoid AS209 "solved" the problem...but perhaps we can get the real problem found & fixed?