Advice on dealing with Sprint

On Fri, 27 Sep 1996 08:45:38 -0500
craig@kludge.net (Craig A. Haney) alleged:

that was me Neil. what a hack, but the business side of the issue is that
the service was up.

Indeed, and it worked _well_. nether.demon.co.uk was a SPARC IPX with
32M of ram running NetBSD 1.0 driving a 256K line with full routes
into Chicago and I remember the machine had an uptime of over 200 days,
which was lost when Demon had a powercut at Finchley.

BUT its a little alarming to see Sprint saying you can only use CISCO routers,
when infact other routers work equally well, if not better.
I just wanted to note that other routers can do the job. I hope this
idea doesn't spread to any other backbone providers.

>INSC were never much use and the only way we got things done was to
>cc: you and Sean in any reporting of faults. Nevertheless, both you
>and Sean where always very helpful.

aren't a high percentage of NOC's manage trouble tickets vs actually the
responsible group for fixing?

True, but when you have a lot of customers, and your transit
provider is down, you want to get things fixed fast. As I said both
Vadim and Sean always sorted any problems out. There was only one time
when I felt we were let down by Sprint and that was the PTAT cable break
a year and a half ago. I liked working with Sprint, they may have
had their problems but I think they supplied Demon with as
good a service as any other transit providers would. Its certainly
better than some UK backbone providers [Hello BTnet!] and as long as
Sprint let me use what router I liked, I'd certainly deal with them again.
I think I learned all I know about routeing and BGP4 because of problems
that we had with Sprint, so in some strange way its Sprints fault that I'm
interested in all of this :slight_smile:

Cheers,
Neil.

If it does, then it is time to get the anti-trust lawyers involved. It's
one thing to have a close working relationship with Cisco and to recommend
Cisco products, but quite another thing entirely to "require" the use of
Cisco products.

Michael Dillon - ISP & Internet Consulting
Memra Software Inc. - Fax: +1-604-546-3049
http://www.memra.com - E-mail: michael@memra.com

==>If it does, then it is time to get the anti-trust lawyers involved. It's
==>one thing to have a close working relationship with Cisco and to recommend
==>Cisco products, but quite another thing entirely to "require" the use of
==>Cisco products.

Wait a minute here.

Anti-trust against whom? I don't see any monopoly here, I hear other
providers allow you to use other vendors' equipment. You saw Sprint's ops
manager just tell Jon that he could use his Bay equipment.

/cah

==>If it does, then it is time to get the anti-trust lawyers involved. It's

Anti-trust against whom? I don't see any monopoly here,

Anyone who wants to can lay anti-trust charges against another company. It
is not necessary for there to be a monopoly.

You saw Sprint's ops
manager just tell Jon that he could use his Bay equipment.

I did say "if" up there. Although it appears rather small, "if" is
actually a rather big word.

Michael Dillon - ISP & Internet Consulting
Memra Software Inc. - Fax: +1-604-546-3049
http://www.memra.com - E-mail: michael@memra.com