701 contact that actually responds...

Hi guys,

we (1280) have a prefix missing from 701's routing tables that harms us quite a
bit. I've tried contacting the obvious email addresses with details, but got
zero response (I've checked the spamtrap) inside 24 hours.

Is there a better way to contact the actual NOC than CaryNMC-IP@verizon.com ?

Thanks for any help,